Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save ( student debt program and FreeU ( education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is a remote position.
Qualified candidates must currently live in the Colorado area.
Must be able to travel up towards 7* *0 %
??Embrace the vision of becoming the leading diagnostic service provider by achieving customer loyalty and economic profitability through passion, partnership, and performance. Efficiently provide technical support solutions including installation, corrective, pre-emptive and proactive maintenance. Go above and beyond to respond to customer needs by partnering with sales, marketing and other functional areas while adhering to current compliance guidelines.
What You'll Work On
Responsible for providing on-site support to Abbott Diagnostic Division customers, support field personal and District business objective, and goals
Provide direction and mentoring to other Field Service Reps
Troubleshooting and resolving complaints reported by customers on a minimum of eight increasingly complex instruments as detailed in the FS Business Process database
Understand and follow Quality System by accurate and timely documentation of complaint resolution
Understand and practice regulatory and compliance procedures
Maintain a safe work environment following laboratory safety guidelines
Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott. ?
Integrate effectively into the service team:
Work effectively within a diverse and dynamic team environment
Support on call rotation, time, territory, and inventory management
Standby and after-hours responsibilities, flexible working hours
Unpredictable Travel, travel for support of other territories and training
Provide on-site critical account support inside and outside of district boundaries.
Responsible for IRL ownership to achieve organizational goals and customer satisfaction.
Responsible to work cross functionally to achieve customer satisfaction through direct communication within the local performance partnership teams (P2T).
Responsible to maintain ownership of customer issue until successful escalation or hand off takes place.
Required Qualifications:
Bachelor's degree or equivalent relevant experience required.
Proficiency in local language required.
Preferred Qualifications:
Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology is preferred.
Practical experience of interfacing with customers preferred.
Med Tech or a Field Service Engineer?
Additional Skills:
Trouble shooting/problem solving, ability to succeed in team situations and excel independently, computer skills (Word; Excel; Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.), effective communication skills and strongly demonstrated interpersonal skills.
Language: Basic English skills are preferred (written and oral).
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:?(
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $26.35 - $52.65 per hour. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
# Identify and generate new business opportunities through various sales channels. # Develop and implement effective marketing and sales strategies to achieve targets. # Build and maintain strong relationships with clients and partners. # Conduct market research to...
...Work from Home Data Entry & Office Administration Flexible Online Role About the Job We are seeking organized and motivated... ...instructions independently Skills Basic computer and typing proficiency Strong organizational and time management skills...
...Tax Consultant 2 or 3 Non-Union Position Tax Management Staff; Portland,Oregon (US-OR) Hybrid scheduleavailablefor Oregon & Washington residents. Regular FT, Exempt Posting # 5434 About Us: At NW Natural, we offer more than rewarding career...
...About the job The Opportunity We are seeking a Tax Associate to join the firm at our Kennesaw office . The ideal candidate will have some tax compliance experience which may include internships or other public accounting experience. This is primarily an in-person...
...diverse group of passionate individuals that share a common mission to help homeowners make their houses into homes, and help home... ...worked with such a talented and driven group of people that truly want to help you succeed. Modernize continually accelerates my career...