VIP Concierge Agent Job at Peppermill & Western Village, Reno, NV

TVI3OW1FOGtybmlqRmtmd0xmTlcxOVVqdGc9PQ==
  • Peppermill & Western Village
  • Reno, NV

Job Description

The VIP Concierge Agent is responsible for providing personalized services such as booking accommodations, dinning, and entertainment for our VIP guests.

Duties:

  • Build strong relationships and memorable experiences for guests to ensure a high level of guest satisfaction.
  • Check-in and check-out VIP guests.
  • Answer phones in a timely, courteous and professional matter.
  • Assist all hotel guests by providing information, directions, tours, entertainment etc.
  • Prepare and serve complimentary drinks for VIP guests.
  • Reserve rooms for VIP guests and accommodate any special room requests.
  • Input same day reservations for VIP guests, verifying marketing codes.
  • Book restaurant reservations for all on property outlets and cabanas for guests.
  • Assist in play evaluations for VIP guests.
  • Arrange limousine transportation for guests.
  • Provide support for Special Event functions.
  • Promptly review and respond to all VIP Service email requests from guests or hosts.
  • Maintain appearance and cleanliness of VIP Service and Concierge areas.

Qualifications:

  • Must be at least 21 years old.
  • High school diploma, G.E.D or college degree preferred.
  • Must be able to maintain a valid license with the Gaming Control Board and a valid Alcohol Awareness Card
  • Experience in a Hotel/Casino environment preferred.
  • Experience with the AS/400 and CMS Tracking System preferred.
  • Knowledge of nearby destinations and directions to them.

Job Tags

Similar Jobs

Syracuse Middle School

Tentative 7th-8th Math & Science Teacher Job at Syracuse Middle School

 ...Syracuse-Dunbar-Avoca Public Schools , an Excellent rated district, is seeking a 7th8th Grade Math & Science Teacher for the middle school, beginning in the 20262027 school year . SDA is a supportive, student-centered school system with a strong culture of collaboration... 

Valley Landscaping

Landscape Maintenance Crew Member Job at Valley Landscaping

 ...team where family values, a positive work culture, and professional growth are at the forefront!We are seeking enthusiastic Landscape Maintenance Crew Members who are passionate about working outdoors and delivering exceptional results. Be part of a supportive team that... 

National Automotive Training Academy

Automotive Sales Manager Proven Leader Wanted Job at National Automotive Training Academy

Automotive Sales Manager Proven Leader Wanted We are seeking a driven and experienced Automotive Sales Manager to take our dealership to the next level. This is a high-impact role for a leader who can motivate a team, close deals, and deliver consistent results. If you... 

KCI Telecommunications

Low Voltage Technician Job at KCI Telecommunications

 ...Job Description Low Voltage Technician (Cabling, Camera & POS Installation) Position Summary We are seeking a motivated Low Voltage Technician to join our team for a new construction project. The technician will be responsible for assisting with the installation... 

Mood

Social Media Intern Job at Mood

 ...Location: Based In LA (Remote) Type: Part-Time Hours: 20 hours/week Compensation...  ...chill, creative, energized, relaxed, or social. Our mission is to make cannabis...  ...About the Role We're looking for a Social Media Intern who understands internet culture,...