Job Description

Technical & Commercial Partnership

• Provide first-line technical and application support to customers and sales teams
• Translate customer needs into ingredient solutions, product concepts, and innovation opportunities
• Prepare and participate in customer visits, offering expert guidance on formulations, specifications, and performance
• Deliver technical presentations, trainings, and product education internally and externally

Growth & Innovation

• Support the landing of new protein innovations and expansion of existing ingredients in the regional market
• Actively contribute to the end-to-end innovation process by sharing market insights with Marketing, Product Management, and R&D
• Help shape regional value propositions and train sales teams on technical and application benefits
• Challenge incoming leads, generate new opportunities, and support pipeline development using value-based selling principles

Market & Knowledge Leadership

• Monitor and interpret market trends, customer needs, competitor activity, and regulatory developments
• Convert insights into actionable product, application, and innovation ideas
• Serve as a regional knowledge hub and ensure learnings are shared with global teams

Stakeholder & Relationship Management

• Build trusted relationships with key customer contacts
• Collaborate closely with Sales, Applications, Regulatory, QA, Supply Chain, and global Technical Service teams
• Ensure regional needs are represented in global application and innovation roadmaps
• Track customer projects and opportunities using Salesforce

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