Job Description

Job Description and Duties

This is a 12-month limited-term that may be extended to 24 months with the possibility of becoming permanent. 

This ad will run as "Until Filled" with application reviews on the 1st and 15th of the month.
Join the Covered California team!

Are you someone who enjoys a fast-paced working environment? Do you have analytical and excellent customer service skills, then please see the position below for more information!

Covered California is looking for a Facilities Analyst to join the Business Services Branch. As an analyst, you are expected to be a critical thinker and produce information using Microsoft platforms. In joining the Business Services Branch, you will assist in streamlining processes and providing customer service to internal and external customers.

As a Facilities Analyst, you will be responsible of:

• Facility Management: Track maintenance requests, manage inventory, and recommend facility solutions.
• Security & Events: Coordinate security badges, address safety issues, and assist with event setups.
• Warehousing & Procurement: Oversee receiving, inventory control, and mail and supply distribution.

This advertisement is for a Staff Services Analyst. Effective January 1, 2026, the California Department of Human Resources (CalHR) will change the classification name to Analyst I and probationary period to 12 months. Your application will still be valid and considered for this Job Control.

For more information, visit the CalHR website: Generalist Class Consolidation - CalHR Website.

At Covered California, we recognize our employees are our most valuable asset.  We have a variety of career fields that help make a difference in the lives of Californians, and we’re looking for talented and enthusiastic individuals to join our team!  Learn more about why you should join the  .

This position’s office headquarters location is designated in the Fresno Service Center. Travel expenses associated with commuting to the employee’s office headquarters location are not reimbursable, other than authorized transit subsidies.

NOTE:  To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility.  If you are new to California State service and you do not have list eligibility, you must take the exam for this classification.  To gain employment list eligibility, please to access the exam bulletin.

NOTE:  Possession of minimum qualifications will be verified prior to interview and/or appointment .  If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list.

You will find additional information about the job in the .

Working Conditions

• This position is on-site and is not eligible for telework.

Special Requirements

Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below may not be considered. Application, Resumes/Cover Letter submitted in place of the SOQ will NOT be considered.

Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically.  Where assistive tools may be used, responses within the SOQ should be your own original work. Applicants must write in their own words and avoid plagiarism.  Failure to comply may be cause for disqualification.

Provide a SOQ answering the three questions below. The SOQ must be no more than two pages in length and 12 pt. Arial font. Answers may not be duplicated. 

1.   Describe your knowledge, skills, and experience as it relates to the Duty Statement provided.
2.   Describe your computer skills and how you applied them to an assignment or project.
3.  Describe your experience working with internal and external partners (subject matter experts/consultants, customers, vendors, etc.)

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience working with customers, including providing service to internal staff or vendors.
• Proactive individual who works efficiently and expediently and follows best practices.
• Experience in developing and sustaining collaborative relationships based on mutual respect and advocates for a stronger sense of teamwork and partnership.
• Ability to effectively produce completed, analytical staff work using Microsoft Applications including Outlook, Word, Excel, and PowerPoint

Benefits

Pre-Employment Requirements

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.

Per GC 100500 (f)(1)'...staff of the Exchange shall not be employed by, a consultant to, a member of the board of directors of, affiliated with, or otherwise a representative of, a carrier or other insurer, and agent or broker, a health care provider, or a health care facility or health clinic while serving on the board or on the staff of the Covered California. A member of the board or of the staff of the Exchange shall not be a member, a board member, or an employee of a trade association of carriers, health facilities, health clinics, or health care providers while serving on the board or on the staff of the Exchange.' Applicants who may fall under Government Code 100500(f)(1) will be considered ineligible for appointment with the Covered California.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please attach the SOQ to your application. Applications received without a SOQ may not be considered. Resumes and cover letters will not be accepted in place of a SOQ . Please see above “Special Requirements” section for SOQ instructions.

Job Tags

Permanent employment, Full time, Work at office, Remote work,

Similar Jobs