The Gateway Region YMCA is one of the leading nonprofit charitable organizations in the St. Louis metropolitan region, with a focus on nurturing the potential of every child and teen, improving health and well being, and supporting and serving our neighbors. For more than 170 years, the Y's mission has been to put Christian principles into practice through programs designed to build healthy spirits, minds and bodies for all. We do that by being the center of communities, serving more than 260,000 individuals annually through our 25 traditional branches located in St. Louis City, seven Missouri counties and six Illinois counties, as well as YMCA Trout Lodge and YMCA Camp Lakewood, the YMCA Community Development Branch, and our Washington University Campus Y Branch. We aspire to be a safe place by promoting belonging for all. We are a growing and exciting organization where you can flourish, and we would love for you to join us! Serve as an expert user of the payment processing system, providing data analysis and cross functional support for designated department leads and various team members across the association. Provide training for end users, supporting staff onboarding as well as annual staff readiness needs Ensure compliance and consistency in Standard Operating Procedures Reconcile, resolve, and support collection of Accounts Receivable through monthly monitoring of financial reports. Provide routine communications advising association, district and branch management on the accounts receivable status and write-off potentials. Daily communications with Y team members and customers regarding outstanding balances Responsible for billing, tracking and reporting of usage, payments and receivable balances related to Third Party agreements. Perform periodic audits and monitor all financial and billing records to maximize monthly revenue and minimize bad debt.. Maintain a positive and professional demeanor and appearance with a Servant Leadership attitude Respond to all customer and community inquiries and complaints in a timely manner. Participate in team meetings as needed. Other duties as needed to support the Association. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
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