Job Description

Are you a relationship-builder who thrives on driving results and turning opportunities into long-term partnerships? Palmer Johnson is looking for an Aftermarket Service Representative to fuel our aftermarket growth across OEMs, dealers, fleets, and end-users in the Southwest . This is more than a sales role—it’s an opportunity to leverage your technical service background and sales expertise to build strategic partnerships that keep off-highway equipment running strong.

Who We Are?  Palmer Johnson provides industry-leading drivetrain and engine solutions across the off-highway market, serving OEMs and end users. With over 45 years of success, we pride ourselves on world-class service, technical expertise, and a culture that values people just as much as performance.  We’re a national remanufacturer and authorized distributor representing such vendors as Twin Disc, ZF, Dana Spicer, Kessler, Funk/John Deere, Carraro, and more. Equipment OEM lines include JLG, Genie, Hyster, JCB, Manitou-Gehl, Brandt Hi-Rail Trucks and more. With 45 years of excellence, we know that our people are our greatest asset. We are committed to providing an atmosphere that encourages growth, creativity, and job satisfaction.

About the Role

As an Aftermarket Service Representative , you’ll be the boots on the ground helping customers solve real-world mechanical challenges. You’ll work with service departments, equipment managers, and fleet operators to sell repairs, components, and service solutions that add value and minimize downtime.

Your mechanical acumen and field experience will give you credibility with customers—and your sales drive will keep our service centers busy with high-quality, high-margin work.

This is a remote role, but the candidate must be located in the Southwest (preferably California or Arizona) to best be able to serve customers in their territory. 

What You’ll Do:

• Prospect, network, and grow your pipeline through cold calling, social media, site visits, and industry events.
• Work hand-in-hand with service centers, dealers, and managers to secure aftermarket business that drives margin and satisfaction.
• Connect with decision-makers, build lasting relationships, and bring aftermarket business directly into our service centers.
• Travel, attend trade shows, and showcase the cutting-edge programs, engines, and services we offer.
• Collaborate with internal teams to ensure customers get the right fit for their business and maximize value.
• Keep your finger on the pulse of Palmer Johnson programs and services while logging all activity in Salesforce.
• Present our company through engaging PowerPoints, facility tours, and online demos.
• Assist with budget forecasting, customer credit terms, and overall territory strategy.

What You Bring:

• 3+ years of sales experience , ideally in a service sales, diesel repair, or industrial equipment environment.
• Confident in cold and warm calling with a positive, solution-focused attitude.
• A natural relationship-builder with excellent communication skills .
• Mechanically inclined or familiar with diesel/engine service (a plus!).
• Goal-oriented , competitive, and thrives in a fast-paced environment.
• Holds a valid driver’s license and is comfortable with regional travel.

Why You’ll Love Working Here

• Flexible remote schedule – work from home and onsite
• Award-winning culture – fun, un-corporate, and full of support
• Competitive compensation plus monthly car allowance
• Robust benefits package :
• 401(k) with company match
• Health, dental, vision insurance
• Life and disability coverage
• Paid time off + 8 paid holidays
• Wellness initiatives and more!

Palmer Johnson is an equal-opportunity employer that is committed to hiring a diverse workforce representing the many personalities and cultures in our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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